The Ultimate Guide to Relocation and Onboarding Support for Migrant Employees in New Zealand

Learn how to support migrant employees in their relocation and onboarding process in New Zealand.
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Last Updated On June 3, 2023
Contributors: Denise Renshaw. Edited By Simar Singh & Reviewed by Inder Singh.

New Zealand is a land of opportunities, and many people from different parts of the world come to this beautiful country in search of better prospects. The country welcomes skilled workers and encourages them to contribute to its growth and development.

As an employer in New Zealand, it is your responsibility to provide adequate support to migrant employees to help them settle into their new surroundings and excel in their job roles. In this guide, we will discuss the various aspects of relocation and onboarding support that you can offer to your migrant employees.

Understanding the Migrant Experience

Moving to a new country is a significant life change, and it can be overwhelming for migrant employees. They have to adjust to a new culture, language, and work environment, which can be a daunting task. As an employer, it is essential to empathize with the migrant experience and offer support accordingly. This can include providing information about the local area, assisting with accommodation, and helping with essential paperwork.

Providing Pre-Arrival Support

Pre-arrival support can make a significant difference in the relocation process. As an employer, you can offer practical guidance and resources to help your migrant employees prepare for their move to New Zealand. This can include information about the local housing market, the cost of living, and visa requirements. You can also provide assistance with finding suitable accommodation and arranging airport transfers.

Offering Onboarding Support

Onboarding support is critical to ensuring that your migrant employees feel welcome and prepared for their new roles. This can include providing a comprehensive induction program that covers the company's culture, policies, and procedures. You can also assign a mentor or buddy to each migrant employee to help them navigate their new work environment and answer any questions they may have.

Providing Language and Cultural Training

Language and cultural training are essential components of onboarding support for migrant employees. As an employer, you can offer language classes or provide access to online resources that can help your employees improve their language skills. You can also offer cultural training that covers local customs, traditions, and social norms to help your employees understand and adapt to their new surroundings.

Assisting with Family Support

Migrant employees often bring their families with them when they move to New Zealand. As an employer, you can offer support to your employees' families by providing information about local schools, healthcare, and community resources. You can also offer assistance with finding suitable accommodation for families and help with essential paperwork such as visas and work permits.

Supporting Mental Health and Wellbeing

Relocation can be stressful, and it is essential to prioritize your migrant employees' mental health and well-being. As an employer, you can offer support by providing access to counseling services or Employee Assistance Programs (EAPs). You can also encourage your employees to take breaks and prioritize self-care to prevent burnout and promote overall well-being.

Creating a Diverse and Inclusive Workplace

Creating a diverse and inclusive workplace is essential to supporting your migrant employees and ensuring their success. As an employer, you can promote diversity and inclusion by offering training on unconscious bias, creating a safe and respectful work environment, and celebrating cultural diversity. You can also encourage your employees to share their experiences and perspectives to foster a culture of inclusion and belonging.

By understanding the migrant experience, offering practical guidance and resources, providing language and cultural training, assisting with family support, supporting mental health and wellbeing, and creating a diverse and inclusive workplace, you can create a positive and supportive environment that helps your employees thrive. 

As an employer, it is your responsibility to prioritize your migrant employees' needs and offer the necessary support to help them succeed in their roles and contribute to the growth and development of your organization. Remember, investing in your employees' success is an investment in the success of your business.

As a unique perspective, it is important to note that supporting migrant employees in their relocation and onboarding process can also have positive impacts on your organization's reputation and brand. A positive reputation for supporting diversity and inclusion can attract top talent from around the world and differentiate your organization from competitors. It can also lead to increased employee satisfaction and retention, as employees feel valued and supported in their roles.

Moreover, it is important to continuously evaluate and improve your relocation and onboarding support programs to ensure their effectiveness. Soliciting feedback from your migrant employees and adjusting your support accordingly can lead to better outcomes and a more positive experience for all parties involved.

In conclusion, providing relocation and onboarding support for migrant employees is an essential responsibility for employers in New Zealand. By prioritizing the needs of your employees and offering comprehensive support, you can create a positive and inclusive work environment that supports their success and the growth of your organization. Investing in your employees' success is an investment in your organization's success, and the benefits can be far-reaching and long-lasting.